DMCA policy

1. About This Policy

Sintaxon respects intellectual property rights and expects users to do the same. This Policy explains how to report suspected copyright infringement involving material on sintaxon.com and how to challenge a copyright-related removal.

The Platform is operated by Eidolink Digital LTD, company number 17263092, whose registered address is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

We review copyright complaints under applicable law. Where the United States Digital Millennium Copyright Act (“DMCA”), including 17 U.S.C. § 512, applies, we follow the applicable notice and counter-notice procedures described below. This Policy does not exclude rights or obligations under other applicable copyright laws.

2. User Responsibilities

You must have the rights, permissions, or other lawful justification necessary to upload, process, reproduce, and use material through Sintaxon. This includes rights in music, sound recordings, lyrics, images, performances, and other protected works.

Using an AI feature, creating a cover or remix, modifying a recording, or paying for a generation does not automatically grant rights in another person's material. You are responsible for ensuring that your use of uploaded and generated content complies with applicable law and our Terms and Conditions.

3. Submitting a Copyright Notice

If you own copyright or are authorised to act for the owner and believe that material on Sintaxon infringes an exclusive right, send a written notice to frequency@sintaxon.com. We recommend the subject line “Copyright Infringement Notice”.

Your notice should contain:

1. Your contact details: your full name, postal address, telephone number, and email address, together with the copyright owner's name if you act on their behalf.

2. Identification of the protected work: describe the copyrighted work you believe has been infringed. Where several works at a single online site are involved, you may provide a representative list. Links or other identifying information can help us assess the notice.

3. Identification of the reported material: identify the material you want removed or restricted and provide information reasonably sufficient for us to locate it. Include specific URLs where available. For material without a public URL, provide available file, project, or generation identifiers and other relevant details. A general reference to the Platform may not be sufficient.

4. A good-faith statement: state that you have a good-faith belief that the reported use is not authorised by the copyright owner, its agent, or the law.

5. An accuracy and authority statement: state that the information in your notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner of the exclusive right allegedly infringed.

6. Your signature: provide a physical or electronic signature of the copyright owner or a person authorised to act on their behalf.

Before submitting a notice, consider whether the use is authorised by a licence or permitted by an applicable exception, such as fair use or fair dealing. Copyright registration is not required simply to submit a notice.

Please do not attempt to access another user's private account or files to obtain evidence. Provide information you lawfully possess. We may request clarification where information necessary to identify or assess the complaint is missing.

4. How We Handle Notices

We review notices and act expeditiously to remove or disable access to material identified in a compliant DMCA notice where that procedure applies. We may also take appropriate action on copyright complaints under other applicable law or our Terms and Conditions.

We will take reasonable steps to notify the affected user promptly of a copyright-related removal or restriction and explain the available response procedure, unless notification is legally prohibited.

A removal or restriction is not a final determination by Sintaxon that infringement has occurred. Disputed ownership, licensing, and infringement issues may need to be resolved by the parties or a competent court.

This process concerns material or access within our control. We cannot directly remove copies that users have independently published on unrelated websites or services.

5. DMCA Counter-Notices

If your material was removed or access was disabled through the DMCA process and you believe this resulted from a mistake or misidentification, you may send a counter-notice to frequency@sintaxon.com, using the subject line “DMCA Counter-Notice”.

A counter-notice must contain:

1. Your full name, address, and telephone number. Please also include an email address for correspondence.

2. Identification of the material removed or disabled and the location where it appeared before removal or restriction.

3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled because of a mistake or misidentification of the material to be removed or disabled.

4. A statement consenting to the jurisdiction of the United States Federal District Court for the judicial district where your address is located or, if your address is outside the United States, for any judicial district in which the service provider may be found.

5. A statement that you will accept service of process from the person who submitted the original copyright notice or that person's agent.

6. Your physical or electronic signature.

Submitting a counter-notice has legal consequences, including the jurisdiction and service-of-process statements above. Only submit one if you believe you have a valid basis to challenge the removal.

When we receive a compliant counter-notice, we will promptly provide a copy to the original complainant and inform them that the material will be restored in ten business days. Under the DMCA procedure, restoration will occur no earlier than ten and no later than fourteen business days after we receive the counter-notice, unless our designated agent first receives notice that the complainant has filed an action seeking a court order restraining the user from infringing activity relating to the material on our system.

Restoration following a copyright counter-notice does not prevent a separate restriction based on a court order, another applicable legal requirement, or an independently established breach of our Terms. We will identify a separate basis where applicable rather than treating a disputed copyright allegation alone as that basis.

For removals outside the DMCA process, contact the same email address with your reasons and supporting information. We will review the challenge under the applicable procedure; DMCA deadlines and jurisdiction statements do not automatically apply to other complaints.

6. Repeat Infringement

Sintaxon maintains a policy of terminating, in appropriate circumstances, accounts of users who repeatedly infringe copyright. We may also restrict access or suspend an account while reviewing credible reports or addressing a serious breach.

We consider relevant circumstances, including substantiated notices, counter-notices, retractions, and court decisions. An allegation is not automatically treated as a conclusive finding of infringement. We may act on a serious incident without waiting for a fixed number of notices, where justified under applicable law and our Terms.

Users must not create replacement accounts to evade restrictions or termination. Treatment of remaining Axons is governed by our Terms and applicable consumer law.

7. Misuse of the Reporting Process

Copyright notices and counter-notices must be accurate and submitted in good faith. Under 17 U.S.C. § 512(f), knowingly making a material misrepresentation that content infringes copyright, or that content was removed by mistake or misidentification, may result in liability for damages, costs, and legal fees.

Do not use this procedure to suppress lawful criticism, resolve unrelated disputes, or assert rights you do not hold. We may seek clarification and take appropriate action against abusive reports while continuing to assess valid complaints.

8. Information Provided in Complaints

We process information in notices, counter-notices, and related correspondence to assess complaints, communicate with the parties, prevent misuse, and comply with legal obligations, as explained in our Privacy Policy.

Relevant complaint information may be shared with the affected user, the reporting party, advisers, or competent authorities where necessary. A DMCA counter-notice, including its required identifying and contact information, will be forwarded to the original complainant. Do not include unrelated sensitive information. An authorised representative may submit a notice on your behalf where appropriate.

9. Other Rights Complaints

Complaints about privacy, impersonation, unauthorised use of a voice or likeness, trademarks, or other non-copyright matters should also be sent to frequency@sintaxon.com, identifying the right concerned and the relevant material.

Such matters may be reviewed under other laws or our Terms. They do not automatically qualify for the DMCA procedure merely because the content was generated using AI or resembles a particular person.

10. Contact

Copyright complaints contact: Eidolink Digital LTD - Copyright enquiries
Email: frequency@sintaxon.com
Postal address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ